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| | May 5, 2010
Hi Steve,
Thank you for the call today to let us know that the deed was recorded and escrow is done. There is always a sigh of relief when escrows close, but this one had a more significant impact than the others over the last 30 years of buying and selling homes and rentals.
The sale of our house in Oceanside was the biggest challenge thus far due to the fact that not only were there tenants in the house at the time of listing, but my husband and I are living in Hawaii, far from being able to do anything ourselves in person.
After speaking with you a couple of times at the start and deciding to list with your Assist2Sell office, one of my sons remarked that agencies, such as yours, were “no service” agencies. My response was that I have paid 6% commissions in the past and not received good service, so the odds weren’t any different.
Steve, you gave us nothing but service, including but not limited to:
1. Good advice on listing, providing detailed comps and what to do before listing.
2. Good advice regarding tenants as well as establishing a good working relationship with them.
3. Professional handling of the offers that came in and counter offer suggestions.
4. Helping us obtain and/or coordinate service people including repairs, termite, gardening, carpet cleaner, inspectors, appraiser and at competitive rates. You were even there to supervise and help clean up after the tenants left and made a couple of trips to Home Depot for us.
5. At all times, you were prompt in responding to correspondence whether it was by phone or email as well as making yourself physically available at the house when necessary.
The details could go on, but in all honesty, we do not believe this successful sale would have happened or been completed without your knowledge, dedication and assistance.
It was a pleasure to work with you and I can now tell family and friends that the “Assist” in Assist2Sell genuinely means you will receive assistance of the highest quality with Steve Coykendall.
With warmest regards and Aloha,
Lisa and Richard Costello
Big Island of Hawaii
Lisa and Richard Costello | |
| It was a Pleasure working with you in the sale of the Family Home. I appreciate the effort and work you displayed. Also, I know it was more difficult in dealing with more than one family member. I Thank you for that. Being out of state that was my only recourse.
P.S I appreciated your honesty and integrity.
Have lunch on me!!Peggy Quinto | |
| "We are amazed how quickly and easily we sold our house with Assist-2-sell despite the market downturn. We had no shortage of people during our open houses and generated three offers in two weeks!
Beth Krawczuk | |
| Steve,
Tina And I just wanted to thank you for your professional assistance in helping us sell our home. Our experience couldn't have been any better. Despite grim market conditions, we believe your expertise and experience gave us the best chance to attain our selling goals. And we feel privileged to have had the highest selling condo with our specifications in the last 6 months.
I have, and will continue, to recommend you to my friends and family for their next sell or purchase. Your ability to remain involved and immediately available is what we enjoyed the most. Once again, we thank you and your coworkers at Assist2Sell.
Take Care,
Jesse and Tina WaltonJesse and Tina Walton | |
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